TREND MICRO Licensing Program
Trend Micro is a global leading provider of comprehensive
anti-virus, Internet content security, and outbreak management
software and services. These products and services are designed
to deliver coordinated protection at application and network layers
to proactively manage the outbreak lifecycle - from vulnerability
prevention to malicious code prevention and elimination. Trend Micro’s
product and services categories are designed to address all major
areas of the enterprise.
TREND MICRO PRODUCTS are basically licensed per number of personalised users to be protected.
The number of servers on which the product is installed is therefore irrelevant. Personalised e-mail accounts can be taken as the basis of reference. If there are no e-mail accounts available as the reference basis, the number of licenses is determined on the basis of nodes.
License fees are required for each User who has access to a Computer (including a shared Computer) which is connected directly or indirectly to the network server(s) on which the Software is installed.
License extension/Additional users
What are additional seats?
The “additional” is a new purchase of seats when the customer already possesses a valid license for that specific product.
How do I calculate the price for additional seats?
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An additional is always valid for a minimum of 12 months.
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The start date of the additional seats is the date the order is processed.
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The price is calculated by combining the existing number of users to the additional number of users requested.
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Then using this combined user number: go to this price band on the pricelist. The higher the user-number the cheaper the price.
Additional seats = Co-termination of dates.
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Co-termination is Trend Policy and mandatory.
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The sale of additional seats to an existing license must be accompanied by the renewal of the existing license, so that there is only one license end date (LED) on the new combined license. This is defined as “co-termination”.
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The price-band you use for renewing the existing license is the total user number price-band.
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Minimum Additional seats must be 5-User
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Additional Seats from SMB to EE is not possible
Extending maintenance
For the first year of installation, maintenance is included in the purchase price (see customer care notice for term: 3 calendar days after invoicing by TREND MICRO for 12 months). Maintenance includes free virus signature updates, all product releases and support (from the firstlevelsupport contact shown in the customer care notice) by telephone, fax or e-mail. Thereafter the maintenance fee for 12 months is 30% of the list price applicable at the relevant time.
Product extensions/Cross-upgrades
In the case of cross-upgrades to product bundles, TREND MICRO products
already being used and under maintenance that are a component part of
the bundle can be imputed at a maximum of 10%.
